Privacy Policy

MatchRounds provides educational interview-preparation and career-guidance services. This policy explains the information we collect, why we use it, and the choices available to you.

Information we collect

When you use our website or book a service, we may collect information you choose to provide, including your name, email address, medical-school or training information, specialty interests, interview goals, application concerns, and other information you submit in booking or intake forms.

Payments are processed by third-party payment providers. MatchRounds does not receive or store your full payment-card number.

How we use information

We use information to schedule and deliver coaching sessions, tailor interview preparation to your goals, communicate about appointments and purchased services, provide customer support, prevent misuse, and maintain or improve our services.

Service providers

We use third-party providers to operate parts of the service, including website hosting, scheduling, video conferencing, email, and payment processing. Those providers may process information as necessary to provide their services and are subject to their own privacy practices.

Applicant and application information

Please avoid submitting information you do not want considered during coaching. If you share application-related information, we use it only as reasonably necessary to provide the requested coaching service. Do not send protected health information, patient-identifying information, passwords, or other highly sensitive information.

Retention

We retain information only as reasonably necessary for business, legal, accounting, fraud-prevention, and service-delivery purposes. You may contact us to request deletion of information where applicable, subject to records we must retain for legitimate legal or business reasons.

Cookies and technical information

Our website and service providers may use cookies or similar technologies for basic site functionality, security, analytics, or service operation. Third-party booking and payment pages may use their own cookies according to their policies.

Sharing

We do not sell your personal information. We may share information with service providers that help us operate MatchRounds, when required by law, or when reasonably necessary to protect the rights, safety, and integrity of the service or others.

Security

We use reasonable administrative and technical safeguards appropriate to a small online coaching service. No internet transmission or storage system can be guaranteed completely secure.

Children

MatchRounds is intended for medical students and adult applicants and is not directed to children under 13.

Changes to this policy

We may update this policy from time to time. The effective date above indicates the latest revision.

Contact

Questions or privacy requests may be sent to hello@getmatchrounds.com.